{"id":4024,"date":"2023-11-08T00:49:09","date_gmt":"2023-11-07T23:49:09","guid":{"rendered":"https:\/\/altura.s3.kersvers.cloud\/customer-service\/shipping\/"},"modified":"2025-09-22T15:23:45","modified_gmt":"2025-09-22T13:23:45","slug":"shipping","status":"publish","type":"page","link":"https:\/\/alturagear.com\/en\/customer-service\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4024\" class=\"elementor elementor-4024 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aba2a0f e-flex e-con-boxed e-con e-parent\" data-id=\"aba2a0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a800ac elementor-widget elementor-widget-template\" data-id=\"1a800ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"4012\" class=\"elementor elementor-4012 elementor-2327 elementor-2327\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-663b8adb e-con-full e-flex e-con e-child\" data-id=\"663b8adb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2acf45 elementor-widget elementor-widget-heading\" data-id=\"f2acf45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-211991c elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"211991c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-211991c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4074\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/\" class=\"elementor-item\">Customer Service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4075\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/shipping\/\" class=\"elementor-item\">Shipping<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4076\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/terms-and-conditions-return-policy\/\" class=\"elementor-item\">Terms and Conditions &#8211; Return Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-211991c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4074\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/\" class=\"elementor-item\" tabindex=\"-1\">Customer Service<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4075\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/shipping\/\" class=\"elementor-item\" tabindex=\"-1\">Shipping<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-4076\"><a href=\"https:\/\/alturagear.com\/en\/customer-service\/terms-and-conditions-return-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and Conditions &#8211; Return Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1e4aeb e-flex e-con-boxed e-con e-parent\" data-id=\"f1e4aeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b2c707 e-con-full e-flex e-con e-child\" data-id=\"8b2c707\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5da367e e-con-full e-flex e-con e-child\" data-id=\"5da367e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5832442 e-con-full e-flex e-con e-child\" data-id=\"5832442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-710b1e1 elementor-widget elementor-widget-heading\" data-id=\"710b1e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd619d5 elementor-widget elementor-widget-text-editor\" data-id=\"fd619d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"TextRun SCXW183094571 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183094571 BCX0\">Altura Gear <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">delivers<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">exclusively<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">business<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">customers<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">. The  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">delivery time<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> depends<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">on<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">stock<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">and<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">destination<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">. After  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">receiving<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> your <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">order<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">,<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">we<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">will<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> contact you to <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">arrange<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">the<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">shipping method<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">and<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">expected<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">delivery<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">time<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW183094571 BCX0\"><span class=\"SCXW183094571 BCX0\"> <\/span><br class=\"SCXW183094571 BCX0\"><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW183094571 BCX0\"><span class=\"SCXW183094571 BCX0\"> <\/span><br class=\"SCXW183094571 BCX0\"><\/span><span class=\"TextRun SCXW183094571 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183094571 BCX0\">The  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">shipping costs<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">are<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">calculated<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">  based on  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">weight<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">, volume  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">and<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">delivery address<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">.  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">These<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">will be<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">displayed<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">when<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">   <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">completing<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">   <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">your<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">order<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">  or  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">confirmed<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">  by  <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">our<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">sales team<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW183094571 BCX0\"><span class=\"SCXW183094571 BCX0\"> <\/span><br class=\"SCXW183094571 BCX0\"><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW183094571 BCX0\"><span class=\"SCXW183094571 BCX0\"> <\/span><br class=\"SCXW183094571 BCX0\"><\/span><span class=\"TextRun SCXW183094571 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW183094571 BCX0\">Do you have <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">a<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">specific<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> deadline or <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">require<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">express delivery<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\">? Then   <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">please<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> contact <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">us<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> in advance <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">so<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> we can <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">explore<\/span><span class=\"NormalTextRun SCXW183094571 BCX0\"> the <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">options<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\">together<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW183094571 BCX0\"><span class=\"NormalTextRun SCXW183094571 BCX0\">.<\/span><\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Altura Gear delivers exclusively to business customers. The delivery time depends on the stock and the destination. After receiving your order, we will contact you to arrange the shipping method and expected delivery time. The shipping costs are calculated based on weight, volume and delivery address. These will be displayed when completing your order [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4019,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4024","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/pages\/4024","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/comments?post=4024"}],"version-history":[{"count":2,"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/pages\/4024\/revisions"}],"predecessor-version":[{"id":4029,"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/pages\/4024\/revisions\/4029"}],"up":[{"embeddable":true,"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/pages\/4019"}],"wp:attachment":[{"href":"https:\/\/alturagear.com\/en\/wp-json\/wp\/v2\/media?parent=4024"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}